Our app is designed to send notifications to your mobile phone so you can keep up with your care program. These may be alerts about your medication reminders, messages from your care team, step goals or other updates. 

Notifications are delivered in the language chosen on your phone’s settings, and will NEVER contain personal information about your health —they will just be reminders that something in the app requires your attention.

We encourage you to open the app daily to record your progress and complete your tasks. Therefore, we do recommend that you do not disable notifications. 

To manage notifications on your phone:

iPhone

1. Open iPhone Settings
2. Scroll down and tap on the app 
3. Tap on Notifications
4. Toggle the setting on "Allow Notifications" so that the toggle turns green, or Toggle off if you wish to NOT receive notifications from the app.

Visit this article for more information on iPhone notification settings.

Android

1. Open the App Launcher
2. Go to Settings
3. Go to Apps
4. Scroll down and tap the app
5. Toggle the setting on "Allow Notifications" so that the toggle turns green, or Toggle off if you wish to NOT receive notifications from the app.

Visit this article for more information on Android notification settings.

APP Specific Notifications

To edit your app specific notifications:

1. Go to your Checklist view on the app
2. Tap on the gear button in the top right hand corner to access settings
3. Then scroll down and tap “Notification Settings.”

Here you can edit the following notification settings:

1. Checklist Reminder - edit the cadence, or turn off (Daily, Weekly or Off) Checklist notifications on the home screen of your phone.
2. Health Date Reminders - This option will only appear if you are participating in a relevant date dependent program. This setting will be ON by default.
   NOTE: These notifications will be delivered to your phone at 12pm, local time, dependent on the time settings on your device.

Step Goal Achieved - You can turn on, or off, the option to receive a notification on your phone if you have reached your step goal for the day.