There are a few ways to change the volume settings on your phone or tablet.

1. Use the volume slider on the screen to raise or lower the volume of the video. You will find this below the video. Slide the icon to the right to make it louder.
2. Check to see that you have your volume turned up using the up / down controls on the side of your mobile phone or tablet.
3. On iPhone and iPad, make sure the switch above the volume controls is in the "up" position. The "down" / red position can mute the sound, depending on your settings.
4. On iPad, make sure the Bell icon in the Control Center is OFF (dark grey). To access this menu, swipe up from the bottom of the screen. If the Bell icon is white, tap it to turn it OFF.