To ensure you are getting the full use of your Wellframe account, you will be prompted to accept permissions.
iPhone
iPhone users will be prompted to accept both push notifications and physical activity tracking permissions.
Push Notifications
To allow Wellframe to send you important notifications about reminders and new messages, tap:
- “OK”
- “Allow”
Physical Activity Tracking
To allow Wellframe to track your steps using Apple Health, tap on your physical activity task on your checklist.
- "Connect Now"
- In the new Apple Health window, toggle on “steps”
- “Allow”
Please see this article for more details about step tracking on iPhones.
Android
Android users will only be prompted to accept physical activity permissions.
Physical Activity Permissions
To allow Wellframe to track your steps, tap:
- “Next”
- “Yes”
- Choose or add your Gmail account
- “Allow”
If you are having any trouble getting your steps to track on your Android device, visit this article.