If you are having any technical difficulties in using Wellframe, please take a look at some common issues below, or try searching for your issue in the search bar. If your issue is not covered here, please don't hesitate to reach out for us to assist you by emailing firstname.lastname@example.org!
- I am on an Android device and am having trouble entering my birthday
- I’m unable to sign into the app on my phone and tablet at the same time.
- The videos won’t load on my phone
- I’m unable to talk on the phone and use the app at the same time
- I see an “Error: Timed Out” message
- I can’t hear sound on the videos