Downloading the App

If you have received an invite text message or email from your health insurer to download the app:

You will receive a customized link to click that takes you directly to the relevant app store for your device to complete the download
Once downloaded, the app will automatically generate your access code, and you can proceed with the sign up

NOTE: For Apple device users, you will need to click “Allow” once the app opens to enable the access code to paste into the app.

If you have not received an invite text message or email from your health insurer to download the app:

Open the web browser on your smartphone and type in “www.wellframe.com/download” to the URL bar at the top of the screen
Select the image for the Apple App Store (iPhone/iPad devices) or the Google Play Store (Android devices) to open the relevant app download page
Once you are on the app store page tap “Get” to download the app if you have an Apple Device, or tap “Install” to download the app if you have an Android device