Enabling/Updating/Disabling Notifications

Wellframe is designed to send notifications to your device so that you can keep up with your care program. These may be alerts about your medication reminders, messages from your care team, or other updates. We encourage you to open the app daily to record your progress and complete your tasks, and therefore we recommend you do not disable these.

These notifications will NEVER contain personal information about your health — they will just be reminders that something in the app requires your attention.

To turn on your notifications if you have turned them off:

Apple:

Open your iPhone or iPad device Settings.
Scroll down and tap on Wellframe.
Tap on Notifications.
Turn on “Allow Notifications” so that the toggle turns green.

Visit this article for more information on iPhone/iPad notification settings.

Android:

Open the App Launcher.
Go to Settings.
Go to Apps.
Scroll down and tap on Wellframe.
Make sure all toggles for notifications are ON.

Visit this article for more information on Android notification settings.