Glucose Monitoring

Glucose Monitoring

Members with diabetes may be able to participate in Wellframe Diabetes and Blood Glucose Biometric care programs. In the app, you’ll be able to monitor your blood sugar, and access insight into trends to discuss with your Care team to better manage your blood sugar.

Note: Not all app sponsors support the Glucometer Integration. If you are unsure if this is a supported feature for you, please contact your care team in the app by using the chat feature to learn more.

Connecting Your Device to the App:

When the glucometer integration is enabled, and if you are enrolled in a blood sugar biometric program, you will be prompted to pair your device. 

Note: If you dismiss this prompt, you can retrigger the pairing flow at any time by tapping “SYNC WITH A DEVICE” on a blood glucose survey task, or from the ‘connected devices’ menu in settings.

1. Click “CONNECT NOW” to begin the synchronization flow. 
2. Select the device you are using. This selection is saved in “settings.”
3. Once you have paired your device, tap “SYNC WITH A DEVICE” on a blood glucose survey, moving forward, to pair your reading.

There are three types of integrations that are supported:

• OCR: If your glucometer device is an OCR device, (optical character recognition), your phone camera will launch. Hovering the phone camera over your device will upload the reading into the app.
• Bluetooth: If your glucometer device is a Bluetooth device, the app will scan for new readings in the background and the readings will be presented to you in a list. You can then select the applicable reading to be uploaded into the app.  Any readings that were previously synced will be grayed out and will not be able to be selected again.
• Apple Health: Readings synced into Apple Health from your glucometer’s device manufacturers app will sync into Wellframe via Apple Health. See below for integration steps.

Once you have selected a reading and tapped ok (Bluetooth or Apple Health) or used the camera to read in a new blood glucose reading (OCR), the reading will populate the entry field in the survey response. Click “SAVE.”

Note: You will always have the option to edit the number before submitting the survey response.You can view, add, remove, resync devices, or change which device is primary in the app settings menu.

Connecting Via Apple Health

(OPTIONAL – Applicable to iPhone Users ONLY).

1. Confirm your glucometer’s device manufactures app has been synced to Apple Health.
2. On the iPhone, Go to Settings > Scroll down to Health app > click on “Data Access & Devices”. Confirm the Wellframe app displays.
3. Tap Wellframe, confirm “ALLOW WELLFRAME TO READ DATA” > “Blood Glucose” is enabled.
4. When “syncing”, select “Apple Health” from the Connected Devices menu, instead of your glucometer device.

Compatible Glucometers

Below is a list of current compatible devices. If you do not see your model listed below, please check back for updates. If you do not have a Wellframe compatible device, you can still track your blood glucose readings through the app by manually entering your blood sugar readings.