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Resetting Your Password

Resetting Your Password

Resetting your password for the app is easy!

If you have already created a Wellframe Account and have forgotten your password, you can reset your password by following these steps:
  1. Open the app and tap “Log In” on the main screen.
  2. Under the “Password” box, tap “Forgot Password.”
  3. On the next screen, enter your email address and tap “Submit.”
A screenshot of reseting your password

Note: You must type in the same email address that you used to create your account. You will receive an email within a few minutes with instructions to create a new password.

If you are currently logged into the app and would like to reset your password, tap the settings gear in the top right hand corner of the screen, then tap Logout and follow the steps above.

If you are still having trouble accessing your account, contact your care team or email us at support.wellframe.com to give you a hand.