The “Chat” tab is where you will be able to communicate directly with your care team at any time, through a secure two-way messaging system. It’s just like text messaging, only more secure in order to protect your health information.

Please note that your care team may not respond immediately. If you need to speak to a doctor or in case of an emergency, please call emergency services or your doctor directly. Wellframe should not be used in emergencies.

Attachments:

You can also send information for your Care Team via a PDF file or an Image. Please see this article for additional information.

NOTE: You may also view any instructions set by your Care Team by clicking the clipboard icon in the “Chat” tab (highlighted in red):