The “Chat” tab is where you will be able to communicate directly with your care team at any time through a secure two-way messaging system. It’s just like text messaging, only more secure in order to protect your health information.

Chat tab for messaging

Please note that your care team may not respond immediately. If you need to speak to a doctor or in case of an emergency, please call emergency services or your doctor directly. Wellframe should not be used in emergencies.